Shipping Policy
Shipping Policy – EpiploDeco.shop
- Ready-to-Ship Products
- Delivery time: 3–7 business days.
- Small items: free delivery across Greece via Courier Center or partner couriers.
- Bulky items: free delivery to the nearest freight depot (if unavailable in your city, to the closest available one).
- Home delivery from the depot (e.g. lifting equipment, special services) can be arranged upon request, at the customer’s expense.
- Cancellation possible within 48 hours, provided the order has not yet been handed to the carrier.
- Pre-Order Products
- Delivery time: 4–8 weeks, with continuous customer updates.
- Shipping cost is calculated and included in the final offer before confirmation and deposit payment.
- Cancellation possible within 5 days of order placement.
- A 50% deposit is required after offer acceptance; balance due before delivery.
- Same shipping conditions apply as for ready-to-ship products.
- Warranty
- All products are covered by at least a 2-year warranty, in accordance with EU law.
- Some products may have longer warranties depending on the supplier and product type.
- The warranty covers manufacturing defects only and does not cover damage caused by misuse, stains, drops, or poor maintenance.
Contact
For questions about shipping or warranty:
📧 epiplodecokalamata@gmail.com
📞 +30 27210 84113